Customer Reviews

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Superior Rug Services
Average rating:  
 21 reviews
by Joel K. on Superior Rug Services
wool area rug

Our dog had a badly upset stomach on our wool area rug. We thought the rug was a goner and were already contemplating buying a replacement. Enter Superior Rug Services. The rug came back today like new. The whole experience with Superior from the initial call to the pickup and delivery of the cleaned rug were terrific. Chris & his partner not only relaid the rug, but put the heavy furniture back in place.

by Elizabeth M. on Superior Rug Services
Thank you so much

Thank you so much for cleaning our rugs before the holidays. They have never looked so good. I am so please that you were able to return them so quickly, and so clean.

by Steve W. on Superior Rug Services
We used Superior twice,

We used Superior twice, and both times the result was "superior" !  The price was Reasonable.   They picked up our rugs,  cleaned them and delivered them back to us on time and restored to their former glory.  Superior even restored some of the fringe along the edge of the carpet which had frayed with age.  I will use them again.

by Ted G. on Superior Rug Services
I am so glad I listened.

Couple of our friends insisted that we must use your service. Boy, I am so glad I listened. You were quick and I felt that I was getting a fair deal. We will definitely use you again. Thank you for the great service.

by Paula C. on Superior Rug Services
The service was excellent.

The service was excellent. From pickup to delivery. Our puppy had accidents on the rug.  After Superiors cleaning there was no evidence of odors that had lingered and the rug looked like new. On top of it all the price was excellent!   Would definitely use them again for area rugs.

Thank you for your kind words and encouraging review. We appreciate your business and always try our best make our customers rugs as clean as possible. No short cuts.

by Nanette S. on Superior Rug Services
Oriental rugs.

Superior just cleaned two of my very large oriental rugs. The results were excellent. Their staff is professional and competent. I highly recommend them!

by Tamara T. on Superior Rug Services
Rug Services pick up.

We recently had Superior Rug Services pick up our 9x12 area silk and wool rug for cleaning.  My wife and I were extremely impressed with the service and the cleaning.  We recommend them highly.

by Jeanne S. on Superior Rug Services
Very reasonable prices.

Very fast service for both repair and cleaning of my rug.  Very reasonable prices.  Thank you!

by Nina A. on Superior Rug Services
I couldn't be more pleased.

This is the second time I have used Superior Rug Service and I couldn't be more pleased. Both rugs are beautiful and staff friendly and professional.  They arrived on time to pick up and deliver my rugs. I highly recommend  this company if you value your carpets.

by Kathy Q. on Superior Rug Services
You have done great work

It went really well. You have done great work three times for me. Excellent service, very punctual, Fair prices.

by Bisanne M. on Superior Rug Services
I highly recommend Superior Rug Services

I highly recommend Superior Rug Services. They were recommended to me by a friend who used the service, and I'm extremely happy with the result. Chris gave me a clear window for my rug pickup, and checked in with me when he was on his way. The turnaround was about a week, and he brought it back looking amazing. The rug was seriously gross before the cleaning -- like basically a giant dog wee wee pad. Now it smells fresh and looks like a brand new rug. Chris is also super nice -- 5 stars!

by Tina B. on Superior Rug Services
It looks brand new!!!

We haven't enjoyed our living room rug like this for years. It looks brand new. Thank you so much.

by Paul H. on Superior Rug Services
Thanks for the professional service.

It's very comforting to know that there is a dependable and honest professional service in our area. Since our rugs are fairly expensive we cannot just trust anyone to treat them right. I have come to know that you are knowledgeable and experienced.

by Marcos S. on Superior Rug Services
These people are the best

These people are the best. They brought my rug back to like new condition. Super clean and smelling great.

I'm definitely using their service from now on.

by Vanessa W. on Superior Rug Services
Excellent service!!

Excellent service!!  Excellent cleaning!!  Very impressed with this rug cleaning company.  Using again for 2nd time.  Shane and Chris are great!  Highly recommend.

by Rocsana S. on Superior Rug Services
The service was amazing!

The service was amazing! I wish I took a before picture because my Pakistani rug has never looked so clean and it was all done within a week. Highly recommend this company, and many thanks to Shane and Chris for all of their help.

by Kathy V. on Superior Rug Services
Thank you.

Good work by Chris and Shane from Superior Rug Services. I am a design coordinator and my client had a valuable old Chinese area rug that hadn't been cleaned in years.  He was in the middle of a move from one condo to another, so I requested the rug be picked up from its Marina del Rey home and delivered to the new home in Santa Monica.  No problem, and the clean rug was delivered on the date promised.  A deeper royal blue border I have never seen. My client was happy, and so was I! Thank you.

by Christian C. on Superior Rug Services
I am really happy.

Had an expensive rug I neglected for years. Called Superior Rug Services and really happy I did. They came on time to  pick up and move some heavy furniture to roll up my 9x12 rug. Shane was very friendly and very knowledgeable and the rug came back looking like new. Their crew.was polite and careful. I highly recommend this company for area rug cleaning.

by Kathy J. on Superior Rug Services
I am so glad to have found you guys

I am so glad to have found you guys. We have used several other companies in Orange county, but none of them were able to do the job right. The repair work you did on the Persian rug is unbelievable. Thank you. I could not be happier. I will let my friends about you.

by Janna L. on Superior Rug Services
Severe repair and/or cleaning

My boss had about 10 rugs that needed severe repair and/or cleaning, all ranging in size from 3x4 to 9x1. From the moment I called and spoke with Shane to my email and text correspondence with Chris, everything was perfectly seamless. They were both so kind and helpful, and it was easy to arrange the pick-up and drop-off. On the day of the pick-up, my boss realized that he forgot to have Chris take one last rug, and Chris was so great to swing back by the next day to collect it. After the rugs were delivered about a week later, just before Thanksgiving, I checked in with my boss to make sure all went well. He was thrilled and said they looked "amazing." Many thanks to these guys for their consistent communication, professionalism, punctuality, flexibility, and for their talented team that brought these rugs back to life!

Thank you Janna.

by K.W. on Superior Rug Services
Superior

They don't call themselves Superior for nothing. Chris worked around our busy schedule, picked up our cherished rug precisely when he said he would. He returned the rug in dazzling condition - precisely on time for an important event at the house. We even received photos of the process. A nice touch. We couldn't be happier. Don't you just love a company that pays attention to detail? We do.

;